ALLERGEN INFORMATION & FAQs
ARE YOU VEGAN?
Our products are 100% vegan!
HOW DO YOU COLOUR YOUR ICING/FROSTING?
We use all Vegan food colourings.
WHAT KINDS OF DAIRY SUBSTITUTIONS DO YOU BAKE WITH?
We use soy, rice, almond and coconut milk in lieu of cow’s milk.
WHAT KIND OF SWEETENERS DO YOU USE FOR SUGAR FREE CAKES?
We use agave nectar (a sweetener derived from cactus). Although Agave Nectar syrup is known to be a healthful, low glycemic alternative for some with diabetes, it is not safe for everyone. Each sugar conscious customer should consult their GP.
WHAT KIND OF FATS DO YOU USE?
We use two types of oil: non-GMO rapeseed oil, coconut oil, and dairy free fats.
ARE YOU NUT FREE?
NO, we cannot claim to be nut free because we bake with Coconut Oil and our gluten-
free flours are made from a variety of nuts and rice. We also use nuts in some of our cakes. Always speak to us before placing any orders. All gluten free products, egg free and vegan produce are manufactured in a kitchen where these allergens have previously been. All equipment is washed and ingredients are stored to avoid cross contamination but we cannot guarantee any of our products are 100% free from.
IS THERE CORN IN YOUR PRODUCTS?
WHAT IS THE SHELF LIFE OF YOUR CUPCAKES?
If the cupcakes stay sealed in a container, they will stay fresh at least three to four days, but can last even longer!!
HOW SHOULD WE STORE OUR CUPCAKES?
Store in cool dry conditions, many of our customers freeze them if they need to store them for weeks or months at a time. Some people like to refrigerate their cupcakes, but this can often dry out your baked goods. Use your discretion with this method of storage.
HOW DO WE THAW THE CUPCAKES?
Take the cupcakes out of the container used for storage and transfer them to a fresh container to prevent excess condensation. Leave the cupcakes sealed in the fresh container on the countertop for 1-2 hours.
DO YOU DELIVER?
Unfortunately, we do not offer a delivery service at the moment.
*Disclaimer* We take your allergies and sensitivity to certain foods very seriously. While our products are carefully crafted in a facility that is not food-allergen free, we maintain our dedication to keeping our ingredients and utensils sealed and separate. For your safety, we have established an allergen prevention plan that we follow every time we bake our products. Our kitchen regularly prepares items with peanuts, and gluten and other allergens, we therefore, cannot say we are 100% nut-free or gluten-free.
TERMS AND CONDITIONS
All cakes ordered from The May Bakery are subject to the following Terms and Conditions. Please read them carefully before purchasing from The May Bakery. By purchasing, you are confirming that you have read and understood the following.
Allergies & Special Dietary Requirements
Unless you have informed us of any dietary requirements, all cakes made by The May Bakery contain gluten (wheat) and are made in an environment that handles all allergens.
Our products are 100% Vegan, but cannot guarantee that traces are present as made in an environment that handles allergens products containing traces. Not recommended for egg allergy sufferers.
Gluten-free cakes can be made on request and whilst every effort is made to keep these products separate, we cannot guarantee that these cakes will not contain trace amounts of these ingredients due to the nature of production.
The May Bakery accepts no liability for customers suffering allergic reactions from eating our cakes.
It is the customer’s responsibility to make The May Bakery aware of any special dietary requirements that need to be accommodated in the making of their cake.
Single Orders of more than a 100 cupcakes will require 5 days notice, please contact us to discuss your requirements
All cake designs can be customised but the result is dependent on the information given to The May Bakery by the customer. The interpretation of customers’ bespoke requirements and amendments to the designs are approved by the customer during the consultation and order process. Written descriptions will be used to explain what the customer will receive.
The May Bakery will do its best to match any colour requests but we cannot guarantee an exact match as colours present differently in different materials. We aim for a perfect match but this is not always possible
Payment is required before any orders can be fulfilled, this can be done via Bank Transfer.
If an order is cancelled less than 48 hours before collection, payment will be non-refundable.
All customers are welcome to collect their cake from our business premises in which case we will require a signature to confirm receipt, after which time The May Bakery takes no responsibility for any damage done to the cakes.
All of our cakes are fragile and require care and attention when handling, storing and displaying to prevent damage occurring.
Cake Storage and Shelf Life
* All cakes should be stored in a cool place on a flat surface, out of direct sunlight.
* Never put cakes in the fridge unless stated otherwise.
* Cakes taste best on day of purchase but will last up to 3 days.
If you have any questions regarding any of our terms and conditions, please do not hesitate to get in touch. Contact us on 07949479045 or [email protected]