TERMS & CONDITIONS
TERMS AND CONDITIONS
All cakes ordered from The May Bakery are subject to the following Terms and Conditions. Please read them carefully before purchasing from The May Bakery. By purchasing, you are confirming that you have read and understood the following.
Allergies & Special Dietary Requirements
Unless you have informed us of any dietary requirements, all cakes made by The May Bakery contain gluten (wheat) and are made in an environment that handles all allergens.
Our products are 100% Vegan, but cannot guarantee that traces are present as made in environment that handles allergens products containing traces. Not recommended for egg allergy sufferers.
Gluten-free cakes can be made on request and whilst every effort is made to keep these products separate, we cannot guarantee that these cakes will not contain trace amounts of these ingredients due to the nature of production.
The May Bakery accepts no liability for customers suffering allergic reactions from eating our cakes.
It is the customer’s responsibility to make The May Bakery aware of any special dietary requirements that need to be accommodated in the making of their cake.
Single Orders of more than a 100 cupcakes will require 5 days notice, please contact us to discuss your requirements
All cake designs can be customised but the result is dependent on the information given to The May Bakery by the customer. The interpretation of customers’ bespoke requirements and amendments to the designs are approved by the customer during the consultation and order process. Written descriptions will be used to explain what the customer will receive.
The May Bakery will do its best to match any colour requests but we cannot guarantee an exact match as colours present differently in different materials. We aim for a perfect match but this is not always possible
Payment is required before any orders can be fulfilled, this can be done via Bank Transfer.
If an order is cancelled less than 48 hours before collection, payment will be non-refundable.
All customers are welcome to collect their cake from our business premises in which case we will require a signature to confirm receipt, after which time The May Bakery takes no responsibility for any damage done to the cakes.
All of our cakes are fragile and require care and attention when handling, storing and displaying to prevent damage occurring.
Cake Storage and Shelf Life
* All cakes should be stored in a cool place on a flat surface, out of direct sunlight.
* Never put cakes in the fridge unless stated otherwise.
* Cakes taste best on day of purchase but will last up to 3 days.
If you have any questions regarding any of our terms and conditions, please do not hesitate to get in touch. Contact us on 07949479045 or [email protected]